Version 1.0 · Effective date: [to be set on publishing]
NeuralPrep (“NeuralPrep”, “we”, “us”) is operated by [Registered company name], a company incorporated in India (CIN [CIN]), with its registered office at [Registered address]. We run the website and app at neuralprep.in (the “Platform”).
For the personal data described in this policy, we are the Data Fiduciary under the Digital Personal Data Protection Act, 2023 (the “DPDP Act”) and the “body corporate” under the Information Technology Act, 2000 and the rules made under it, to the extent they still apply.
| Contact | Details |
|---|---|
| Grievance Officer | [Grievance Officer name], [Grievance Officer email], [Grievance Officer phone], [Registered address] |
| Data Protection contact (questions about your data, requests under section 12) | privacy@neuralprep.in |
This policy applies to everyone who uses the Platform: students, professionals, coaching-centre students, invited candidates, and staff of colleges, coaching centres and employers who use our dashboards. It does not apply to other websites we link to.
| User type | How you join | Main features |
|---|---|---|
| Student | Sign up as a student | Campus placement drives (aptitude and coding exams, AI voice interviews: technical, HR, project discussion), results and a Placement Readiness Score (PRS), reports |
| Professional | Sign up as a professional | AI interviews, resume upload and analysis, job-description matching, analytics |
| Coaching-centre student | Invited by email by a coaching centre that has bought credits | The interview the centre arranged, and its report |
| Invited candidate | Invited by email by NeuralPrep or an employer | The interview you were invited to, and its report |
| College staff (TPO), centre staff, employers | Created by us or by your organisation | Dashboards showing the results described in section 11 |
| Category | Data | Source |
|---|---|---|
| Account | Full name, email address, password (stored only in a form that cannot be turned back into the password), account type | You |
| Sign in with Google | Your Google account identifier and email | Google, when you choose it |
| Optional profile | Phone number, location (city), experience level, career details you add | You |
| Technical and security | IP address, browser and device type, sign-in times, error records | Your device, automatically |
| Communications | Emails we send you (verification, password reset, invites, notifications); messages and feedback you send us | You / us |
| Consent records | Which policy version you accepted, when, and your confirmation that you are 18 or older | You |
| Category | Data |
|---|---|
| Education | College name, engineering branch, graduation year, and the college you are linked to, if any (section 11) |
| Drives | Streams you entered, your consent to each drive, the rounds you sat, their status, scores, pass/fail, PRS |
| Exam rounds | Your answers, code you write and run, timings, and proctoring data (section 7) |
| Voice interview rounds | What you say (processed as live audio), the transcript of what you and the AI interviewer said, the interview plan built from your resume, scores, report, and integrity signals (section 7) |
| Resume | The file and the text we extract from it |
Resume files and extracted text, job descriptions you paste or upload, AI interview transcripts (audio is processed live and not stored by us), code and whiteboard work in interviews, scores, feedback and analytics.
What the inviter gave us (your email and name), plus the round data above, and whether you agreed that the inviter may see your report.
We do not ask for Aadhaar, PAN, or bank or card details, your contacts, or your precise location. We do not use your face or voice to identify you (no biometric identification or voiceprints). We do not keep audio or video recordings of interviews.
Under the DPDP Act we process your data either with your consent (s.6) or for a legitimate use (s.7). We ask for consent separately for things you have a real choice about.
| Purpose | Data used | Legal basis |
|---|---|---|
| Create and secure your account; sign you in | Account, technical | Consent at sign-up |
| Run interviews and exams you start | Round data, resume, education | Consent (at sign-up and again before each drive or proctored round) |
| Score your answers, produce reports and your PRS | Transcripts, answers, code | Consent |
| Proctoring and integrity checks | Section 7 data | Consent before the round |
| Enforce attempt limits (one attempt per stream in any rolling 90 days) and prevent abuse | Account, drive history | Consent; our terms |
| Share results with your coaching centre or inviter | Results (section 11) | Your consent on the invite page |
| Share results with your college | Results (section 11) | Your college's arrangement with us; you can ask us to unlink you at any time |
| Service emails (verification, password reset, invites, results ready) | Email, name | Necessary for the service you asked for |
| Security, logging and incident response | Technical data | Legal obligation (CERT-In Directions, 2022; DPDP Rules 2025) |
| Keep records the law requires (consent proof, tax records, logs) | Minimal records (section 10) | Legal obligation |
| Respond to lawful requests or protect rights in a dispute | As needed | Legal obligation |
We do not use your personal data to train AI models. We will not use your data for a new purpose without telling you and, where needed, asking for your consent again.
How a voice interview works. When you start a voice round, your microphone audio is streamed securely from your browser through our servers to an AI voice provider, which speaks as the interviewer and turns your speech into text:
What we keep. We keep the transcript, not the audio. Your round is scored from the transcript recorded on our servers.
Scoring. AI models from Google (Gemini) read your transcript, answers or resume to plan questions, score answers against a fixed rubric and write your report. For HR answers the model must point to your own words as evidence and the system checks them; delivery measures (speaking pace, filler words, answer length) are calculated, not guessed.
Our providers. We only use providers bound by contract to process data for us, and we do not allow them to use your data to train their models. A provider may keep data for a short time to detect abuse, as its contract allows.
What the AI can get wrong. The AI can mishear accents, background noise or technical terms. If you think a transcript or score is wrong, see section 8.
Some rounds are proctored so that results mean something. Before a proctored round you see what is checked and must agree. If you do not agree, you cannot start that round; nothing else in your account is affected.
| What | How | What is stored |
|---|---|---|
| Full-screen mode | The exam runs full-screen; leaving it is recorded | An event (type and time) |
| Browser events | Tab switches, leaving the exam window, copy and paste, blocked shortcuts, extra screens or windows, and other signs of outside help | Events (type and time) |
| Camera | Your camera runs during the exam. Software in your browser checks for no face, more than one person, a phone, or looking away | Events; and a still snapshot only when one of these checks triggers |
| Screen sharing (where required) | Stopping the share or sharing the wrong screen is detected | Events; and a still snapshot of what was shared at that moment |
| Microphone and camera status | Switching them off is recorded | Events only |
Snapshots are a small number of still images. There is no continuous video recording. Snapshots exist so that a person can check what the software flagged, because automated checks are sometimes wrong. They are deleted when the review of that exam is decided, and in any case 30 days after capture.
During interviews your camera may show you a self-view in your browser. Integrity signals (leaving the tab or full-screen, no face or a second face, a phone, multiple voices, camera switched off, unusual answer pacing) are recorded as events with a time. Integrity signals never change your score; they only decide whether a person reviews the round. We do not send or keep camera video from interviews.
Your report shows the score, band and the parts of your own answers it relied on. You may ask the Grievance Officer how a result was reached, including which proctoring events were considered.
Email the Grievance Officer at [Grievance Officer email] within 30 days of the result, with the round ID shown on your report and why you think the result is wrong. A person who was not involved in the original decision will review the transcript, events and any snapshots, and reply within 15 days. A contested round's data is kept until the review is finished.
These decisions are about practice and placement-readiness on our Platform. We do not make hiring decisions; an employer or college that sees your results makes its own decisions.
We keep data only as long as the purpose needs, then erase it, unless a law requires us to keep it longer.
| Data | How long |
|---|---|
| Account and profile | While your account is open |
| Resume (files and text) | While your account is open, or until you delete the resume. Resume details used to plan a technical interview: 30 days after that round |
| Technical-interview transcripts | 180 days after the round |
| Other interview transcripts (HR, project discussion, professional) | While your account is open; erased when you delete your account |
| Exam snapshots (camera/screen) | Until the exam's review is decided, and at most 30 days |
| Scores, reports, results, proctoring events | While your account is open; erased when you delete your account |
| Live audio | Not stored by us |
| Rounds under review or contested | Until the review is finished, then erased on the normal schedule |
| Sign-in and IP logs | 180 days (CERT-In Directions, 2022) |
| Security and audit logs (de-identified after account deletion) | 1 year (DPDP Rules 2025) |
| Consent records (policy version and date only) | 3 years after account deletion |
| Payment and credit records (anonymised after account deletion) | 8 years (accounting and tax law) |
| Backups | Short rolling backups, overwritten automatically. If a backup is ever restored, we re-apply deletions before it is used |
You can delete your account from Settings at any time.
These organisations are separate from us. When they receive your results they are responsible for their own copy.
If your college has an arrangement with NeuralPrep, it can link your account to the college using your college email address (the college's email domain). Once linked, your college's placement staff can see your name, email, branch, graduation year, the drives you have taken and cleared, your best drive score, the streams you attempted, your last activity, and whether a drive is in progress. They can download this as a list and see batch-level reports. They cannot see your transcripts, answers, snapshots or proctoring events.
You can ask us to unlink you from your college at any time by writing to privacy@neuralprep.in, and we will. After that, your college no longer sees your results.
A coaching centre that invites you sees your report for the interview it arranged only if you agree on the invite page before the interview starts. If you delete your account, the centre does not keep your report; it keeps only an anonymised record that a credit was used.
An inviter sees your score and feedback only if you agree to share them. Without your agreement they see only whether the invite was accepted and completed.
| Right (DPDP Act) | What it means | How | Response time |
|---|---|---|---|
| Access (s.11) | A summary of the data we hold, what we do with it, and who we have shared it with | Download your data from Settings, or email privacy@neuralprep.in | Download: immediate. Email: within 30 days |
| Correction and completion (s.12) | Fix inaccurate or incomplete data | Edit your profile in Settings; for anything else, email us | 30 days |
| Erasure (s.12) | Delete your data | Settings → Delete account (section 10.1), or email us | As section 10.1; email requests within 30 days |
| Withdraw consent (s.6(4)) | Stop processing based on consent, as easily as you gave it | Email us, or delete your account. Withdrawing does not affect processing already done; we may not be able to continue a round or drive without it | Future processing stops at once |
| Grievance redressal (s.13) | Complain about how we handle your data | Write to the Grievance Officer (section 1) | Resolved within 30 days |
| Nominate (s.14) | Name someone to use your rights if you die or become unable to | Email the Grievance Officer with the nominee's name and contact | 30 days |
| Complain to the Board | Escalate if you are not satisfied with our reply | Data Protection Board of India, after using our grievance process (s.13(3)) | — |
We will verify your identity before acting (normally by asking you to sign in or to write from your account email). We do not charge for these requests.
Your duties under s.15: give true information, do not impersonate anyone, and do not file false complaints.
NeuralPrep is for people 18 or older. At sign-up you confirm that you are 18 or older. If we learn that an account belongs to someone under 18, we will close it and erase its data.
We may later open NeuralPrep to users under 18 with verifiable consent from a parent or guardian, as the DPDP Act requires. If we do, we will update this policy first.
We do not track, profile or show targeted advertising to anyone, and we show no advertising at all.
These are reasonable security safeguards under the DPDP Act s.8(5) and the DPDP Rules 2025. No system is perfectly secure.
If a breach affects your data, we will:
We are based in India. Our main servers are in Singapore. Some AI processing happens in the United States and possibly other locations of our AI providers. The DPDP Act s.16 permits transfers outside India except to countries the Government restricts by notification; none of our processing locations is restricted as of the date of this version. We require these providers to protect your data by contract.
When we change this policy we will update the version and date above. If a change affects what we collect, why, or who we share it with, we will tell you by email and in the app before it takes effect and ask for your consent again where the law requires it. Until you agree, we will not process your data for the new purpose. We keep a record of which version you accepted and when. We will not treat simply continuing to use the Platform as consent to a material change.
This policy is available in English. You may ask for it in any language listed in the Eighth Schedule to the Constitution by emailing privacy@neuralprep.in. If a translation differs, the English version applies, except where the law requires otherwise.
If you have questions about this document, contact us at support@neuralprep.in